Celebrating Customer Appreciation Day: Elevating Service & Connection
Group Created with Sketch.

Customer Appreciation Day stands as a beacon, illuminating the importance of recognizing those who are the very reason businesses thrive. On April 18, 2024, companies have the chance to break from the norm and create moments of genuine connection with their customers. This isn’t just about saying thank you; it’s about showing it in ways that resonate deeply. As highlighted by Craft Warehouse, “In 1960, the first official Customer Appreciation Day was celebrated, formally recognizing and thanking customers for their loyalty and support.” This celebration is an avenue for reinforcing brand loyalty, demonstrating in tangible terms how much customers are valued, especially when considering how drayage trucking expertise across supply chain logistics play a crucial role in delivering value to customers.

Why Is Customer Appreciation Day a Big Deal in Logistics?

Customer Appreciation Day is about creating a culture of gratitude, where businesses actively seek to enhance their transportation services to ensure customer satisfaction and loyalty.

The foundation of exceptional customer service lies in core values that guide every interaction and decision. These values are the pillars supporting a structure designed to exceed expectations and foster lasting relationships. Emphasizing safety, for instance, reassures customers that their well-being is a priority, a sentiment further supported by robust distribution services.

Supra’s Core Values and Service Go Hand-in-Hand.

Supra’s core values directly enable our team to provide superior service. Through teamwork, innovation, commitment, safety-first, and ability to create value, we get exactly what’s makes next-level service.. The assurance of safety builds a trust that is hard to shake. Safety isn’t just a policy; it’s a promise, underscored by the advancements in electrification, warehousing operations that prioritize both efficiency and environmental responsibility. Further, people make the difference, a principle that becomes even more evident when businesses implement transparent processes, such Supra’s fuel surcharge update policies, to keep customers informed and engaged. The combined focus from our values also creates an unprecedented level of customer service possible at Supra too. 

Celebrate Customer Appreciation Day by Connecting With Supra National Express.

Focusing on customer appreciation is more than just a nice-to-have; it’s a strategic imperative that drives loyalty, satisfaction, and ultimately, business success. Through genuine, heartfelt gestures of gratitude, companies can create a competitive advantage that is difficult to replicate. A partnership built on shared values enhances every experience. Every shipper, every customer, needs a logistics experience that truly values customer appreciation and integrates it into every aspect of service delivery. Get that same experience by connecting with a Supra National Express team member today.

FSC UPDATE – APRIL/24
Group Created with Sketch.

Dear Customer,

Beginning April 1st, 2024, the Fuel Surcharge (FSC), will remain at 38%, mirroring the rate set for March. This surcharge will be imposed on every load pulled by Supra.

Supra National Express, Inc. implemented a new fuel surcharge structure to all drayage shipments in July/2022. The adjustment is made according to the table below. The fuel surcharge is based on the California price per gallon of diesel fuel as stated by the U.S. Department of Energy in their monthly Monday reports.

⇒ https://www.eia.gov/petroleum/gasdiesel/ 

    BETWEEN    
APPLICABLE FSC%
****
    BETWEEN    
APPLICABLE FSC%
 $2.00 $2.95 20 $5.56 $5.70 41
$2.96 $3.10 21 $5.71 $5.85 42  
$3.11 $3.25 22 $5.86 $6.05 43
$3.26 $3.35 23 $6.06 $6.20 44
$3.36 $3.50 24 $6.21 $6.40 45
$3.51 $3.65 25 $6.41 $6.55 46
$3.66 $3.80 26 $6.56 $6.75 47
$3.81 $3.95 27 $6.76 $6.90 48
$3.96 $4.10 28 $6.91 $7.00 49
$4.11 $4.20 29 $7.01 $7.10 50
$4.21 $4.35 30 $7.11 $7.25 51
$4.36 $4.45 31 $7.26 $7.35 52
$4.46 $4.55 32 $7.36 $7.50 53
$4.56 $4.70 33 $7.51 $7.60 54
$4.71 $4.80 34 $7.61 $7.75 55
$4.81 $4.95 35 $7.76 $7.85 56
$4.96 $5.05       36      $7.86 $8.00 57
$5.06 $5.20 37 $8.01 $8.10 58
$5.21 $5.30 ⇒    38    ⇐  $8.11 $8.25 59
$5.31 $5.40   39    $8.26 $8.40 60
$5.41 $5.55   40  

Our FSC will be updated every first Monday of each month and posted on our website: https://snecorp.com/fuel-surcharge-update/

Best regards,

Humberto Linares
Director of Business Development
562.419.4668 | hl@snecorp.com

Posted: 04/01/2024