Author: snecorp

PER DIEM ADMINISTRATION FEES INCREASE 2022
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Dear Customer,

Beginning April 1st 2022 our administration fees, when paying Steamship Line Per Diem invoices, will be increasing to 25% with a minimum of $35 per container.

However, if you would like to avoid the additional administrative fees, you may pay the invoice directly to the Steamship Line and provide proof of payment to Supra National Express.

Your understanding and continued support are appreciated.

If you have any questions, please get in touch with our Sales Team at (424) 267-1155.

Best regards,

Humberto Linares
Director of Business Development
562.419.4668 | hl@snecorp.com

Posted: 3/23/2022

FUEL SURCHARGE INCREASE MARCH/2022
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Dear Supra Customers,

Supra National Express, Inc. has closely monitored California’s diesel fuel prices throughout 2022 and has assessed a 3.5% increase from January 2022 to today’s date. 

Beginning March 21th, 2022, our new fuel surcharge (FSC), at 38.5%, will apply to each load managed by Supra. FSC will remain in effect until further notice. The new FSC is effective immediately to any new quotations issued by Supra.

Our fuel surcharge policy is based on the California diesel fuel prices published by the U.S. Department of Energy: https://www.eia.gov/petroleum/gasdiesel/

Please feel free to use your account as often as you wish. Should your credit requirements change, or should you have any questions regarding your new account, call this office and ask to speak to Sindi Ayala or one of our account representatives can also assist you.

Thank you again for choosing Supra National Express Inc. for your logistics needs. We look forward to a strong and successful business to business relationship.

Best regards,

Humberto Linares
Director of Business Development
562.419.4668 | hl@snecorp.com

Posted: 3/7/2022

LONG HAUL NOTICE
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Dear Valued Supra Customers,

To better serve our customers outside of the 100-mile radius from the ports of Los Angeles & Long Beach. Supra will be implementing an appointment service for the 2nd day (48 hours) after the port appointment. This requirement will help the Customer gain better visibility on long-haul delivery dates and decrease miss-deliveries.

Your understanding and continued support are appreciated.

If you have any questions, please get in touch with our Sales Team at (424) 267-1155.

Best regards,

Humberto Linares
Director of Business Development
562.419.4668 | hl@snecorp.com

Posted: 1/12/2022

TEMPORARY ADJUSTMENT OF THE TMF AT PORTS OF LA/LB
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Dear Valued Supra Customers,

From December 1, 2021, through January 31, 2022, the TMF will be $86.05 per TEU (twenty-foot equivalent unit) or $172.10 for all other sizes of container for non-exempt international container moves through the terminals at the Ports of Los Angeles and Long Beach between the hours of 7:00 a.m. and 5:59 p.m. Monday through Friday.

Your understanding and continued support are appreciated.

If you have any questions, please get in touch with our Sales Team at (424) 267-1155.

Best regards,

Humberto Linares
Director of Business Development
562.419.4668 | hl@snecorp.com

Posted: 11/15/2021

WAREHOUSE EXTENDED HOURS
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Due to high-demand of our cross-dock and transload services Distribution by Supra
is excited to announce our extended warehouse hours for the upcoming Holidays.

If you have any questions, please get in touch with our Sales Team at (424) 267-1155.

                                                                                                                       Posted: 11/9/2021

EMPTY CONTAINER STORAGE REMINDER
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Dear Valued Supra Customers,

Please be advised, Supra National Express, Inc has implemented an empty container return yard stop-off fee for all containers that cannot return due to the following reasons with backup:

  • No appointment availability
  •  Driver hour restriction
  •  Dual transaction restrictions
  •  And any other conditions imposed by the terminal and/or Steamship Line.

Supra will not be held liable for any Per Diem charges that may incur.

Your understanding and continued support are appreciated.

If you have any questions, please get in touch with our Sales Team at (424) 267-1155.

Best regards,

Humberto Linares
Director of Business Development
562.419.4668 | hl@snecorp.com

Posted: 10/22/2021

DRIVER DOWNTIME ON ROAD-SERVICE CALLS
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Dear Valued Supra Customers,

With chassis availability being limited, Supra is utilizing whatever units pass the base safety tests. The pool chassis companies do allow for repairs but not driver downtime.
Supra has had frequent chassis issues with pool chassis, and although the pool companies manage the roadside assistance, they do not account for driver downtime

Effective immediately, standard waiting time will apply for drivers that are waiting for Roadside assistance.

Your understanding and continued support are appreciated.

If you have any questions, please get in touch with our Sales Team at (424) 267-1155.

Best regards,

Humberto Linares
Director of Business Development
562.419.4668 | hl@snecorp.com

Posted: 10/20/2021

SCALE STOP-OFF + SCALE TICKETS
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Dear Valued Supra Customers,

Please be advised, effective October 20th, 2021, Supra National Express, Inc will apply an Enroute Scale Stop-Off & Scale Ticket Fee for containers meeting the guidelines noted below.

Your understanding and continued support are appreciated.

If you have any questions, please get in touch with our Sales Team at (424) 267-1155.

Best regards,

Humberto Linares
Director of Business Development
562.419.4668 | hl@snecorp.com

Posted: 10/20/2021

WAIT TIME – SEPTEMBER 2021
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Dear Valued Supra Customers,

Please be advised, effective September 8th, 2021, Supra National Express, Inc will amend Customer Wait Time to one (1) hour free.

We foresee port congestion, lack of chassis equipment, and port driver shortage as ongoing issues for the remainder of the year.
Supra will continue to apply a port congestion fee of $150 that will apply to each order.

Your understanding and continued support are appreciated.

If you have any questions, please get in touch with our Sales Team at (424) 267-1155.

Best regards,

Humberto Linares
Director of Business Development
562.419.4668 | hl@snecorp.com

Posted: 9/7/2021

YARD STOP-OFF FEE FOR EMPTY CONTAINERS
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Dear Supra Customers,

Please be advised, effective August 23rd, 2021, Supra National Express, Inc will implement an empty container return yard stop-off fee for all containers that cannot be terminated due to the following reasons with back up:

  • No appointment availability
  • Driver hour restriction
  • Dual transaction restrictions
  • And any other conditions imposed by the terminal and/or Steamship Line.

Supra will not be held liable for any Per Diem charges that may incur.

Your understanding and continued support are appreciated.

If you have any questions, please get in touch with our  Sales Team at 424-267-1155

Best regards,

Humberto Linares
Director of Business Development
562.419.4668 | hl@snecorp.com

Posted: 8/22/2021

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