Category: Announcement

WAREHOUSE EXTENDED HOURS
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Due to high-demand of our cross-dock and transload services Distribution by Supra
is excited to announce our extended warehouse hours for the upcoming Holidays.

If you have any questions, please get in touch with our Sales Team at (424) 267-1155.

                                                                                                                       Posted: 11/9/2021

EMPTY CONTAINER STORAGE REMINDER
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Dear Valued Supra Customers,

Please be advised, Supra National Express, Inc has implemented an empty container return yard stop-off fee for all containers that cannot return due to the following reasons with backup:

  • No appointment availability
  •  Driver hour restriction
  •  Dual transaction restrictions
  •  And any other conditions imposed by the terminal and/or Steamship Line.

Supra will not be held liable for any Per Diem charges that may incur.

Your understanding and continued support are appreciated.

If you have any questions, please get in touch with our Sales Team at (424) 267-1155.

Best regards,

Humberto Linares
Director of Business Development
562.419.4668 | hl@snecorp.com

Posted: 10/22/2021

DRIVER DOWNTIME ON ROAD-SERVICE CALLS
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Dear Valued Supra Customers,

With chassis availability being limited, Supra is utilizing whatever units pass the base safety tests. The pool chassis companies do allow for repairs but not driver downtime.
Supra has had frequent chassis issues with pool chassis, and although the pool companies manage the roadside assistance, they do not account for driver downtime

Effective immediately, standard waiting time will apply for drivers that are waiting for Roadside assistance.

Your understanding and continued support are appreciated.

If you have any questions, please get in touch with our Sales Team at (424) 267-1155.

Best regards,

Humberto Linares
Director of Business Development
562.419.4668 | hl@snecorp.com

Posted: 10/20/2021

SCALE STOP-OFF + SCALE TICKETS
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Dear Valued Supra Customers,

Please be advised, effective October 20th, 2021, Supra National Express, Inc will apply an Enroute Scale Stop-Off & Scale Ticket Fee for containers meeting the guidelines noted below.

Your understanding and continued support are appreciated.

If you have any questions, please get in touch with our Sales Team at (424) 267-1155.

Best regards,

Humberto Linares
Director of Business Development
562.419.4668 | hl@snecorp.com

Posted: 10/20/2021

WAIT TIME – SEPTEMBER 2021
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Dear Valued Supra Customers,

Please be advised, effective September 8th, 2021, Supra National Express, Inc will amend Customer Wait Time to one (1) hour free.

We foresee port congestion, lack of chassis equipment, and port driver shortage as ongoing issues for the remainder of the year.
Supra will continue to apply a port congestion fee of $150 that will apply to each order.

Your understanding and continued support are appreciated.

If you have any questions, please get in touch with our Sales Team at (424) 267-1155.

Best regards,

Humberto Linares
Director of Business Development
562.419.4668 | hl@snecorp.com

Posted: 9/7/2021

YARD STOP-OFF FEE FOR EMPTY CONTAINERS
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Dear Supra Customers,

Please be advised, effective August 23rd, 2021, Supra National Express, Inc will implement an empty container return yard stop-off fee for all containers that cannot be terminated due to the following reasons with back up:

  • No appointment availability
  • Driver hour restriction
  • Dual transaction restrictions
  • And any other conditions imposed by the terminal and/or Steamship Line.

Supra will not be held liable for any Per Diem charges that may incur.

Your understanding and continued support are appreciated.

If you have any questions, please get in touch with our  Sales Team at 424-267-1155

Best regards,

Humberto Linares
Director of Business Development
562.419.4668 | hl@snecorp.com

Posted: 8/22/2021

YARD STORAGE INCREASE 2021
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Dear Supra Customers,

Please be advised, effective August 2nd, 2021, Supra National Express, Inc will increase the yard storage fee by fifteen ($15) dollars.

Your understanding and continued support are appreciated.

If you have any questions, please get in touch with your Supra National Express sales representative.

Sales Distribution Number – 424-267-1155

Best regards,

Humberto Linares
Director of Business Development
562.419.4668 | hl@snecorp.com

Posted: 8/12/2021

FUEL SURCHARGE INCREASE 2021
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Dear Supra Customers,

Supra National Express, Inc. has closely monitored California’s diesel fuel prices throughout 2021 and has assessed a 10% increase from January 2021 to today’s date.

Beginning June 26th, 2021, our new fuel surcharge (FSC), at 35%, will apply to each load managed by Supra. FSC will remain in effect for the remainder of 2021.

Our fuel surcharge policy is based on the California diesel fuel prices published by the U.S. Department of Energy: https://www.eia.gov/petroleum/gasdiesel/

Please feel free to use your account as often as you wish. Should your credit requirements change, or should you have any questions regarding your new account, call this office and ask to speak to Sindi Ayala or one of our account representatives can also assist you.

Thank you again for choosing Supra National Express Inc. for your logistics needs. We look forward to a strong and successful business to business relationship.

Best regards,

Humberto Linares
Director of Business Development
562.419.4668 | hl@snecorp.com

Posted: 6/26/2021

CHASSIS FEE INCREASE – 2021
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Dear Valued Supra Customers,

At the start of 2021, the Pacific Maritime Association (“PMA”) implemented a supplemental cargo dues assessment to cover costs incurred to perform enhanced cleaning protocols and procedures necessary to maintain West Coast terminal operations during the COVID-19 pandemic. Since then, all chassis providers have issued a rate adjustment for all new cycles beginning on or after March 1, 2021, in the West Coast Markets.

We are now notifying our customers and providing a 30-day adjustment period to instill this cost into our chassis pricing. Please be advised that effective April 1, 2021, Supra will increase the chassis fee by two ($2) dollars.

Your understanding and continued support are appreciated.

If you have any questions, please get in touch with your Supra National Express sales representative.

Sales Distribution Number – 424-267-1155

Best regards,

Humberto Linares
Director of Business Development
562.419.4668 | hl@snecorp.com

Posted: 4/1/2021

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